Refund Policy
Effective Year: 2026 • Product: Complete Math Bundle ($12.90 USD)
1. 7-Day Refund Window
You have seven (7) calendar days from the date of your original transaction to review the 120 Math Mind Maps PDF and the three included digital bonuses (Math Practice Workbook, Math Games & Challenges, and Parent & Teacher Support Guide) and request a full refund if you are not satisfied with the material.
2. No Hidden Conditions
Within the 7-day guarantee period, you may request a refund if the digital material does not meet your expectations. There are no complicated forms or hidden requirements to qualify for a refund within the 7-day period.
3. Payment & Delivery Platform (Hotmart)
All orders for the Complete Math Bundle are processed and delivered digitally through Hotmart, our authorized global digital commerce platform. Refunds are processed directly through the Hotmart payment system back to the original payment method used at checkout.
4. How to Request a Refund
You can submit a refund request within 7 days of purchase using either of the following methods:
- Directly via Hotmart (Fastest): Visit Hotmart Purchase Management or click the refund/support link included in your Hotmart purchase confirmation email, enter your transaction details, and submit your request.
- Via Customer Support Email: Contact our support team at soporteoficialventas@gmail.com with the subject line "Refund Request — 120 Math Mind Maps" and include the email address used at checkout and your Hotmart transaction number.
5. Processing Timeline & Method
Once your refund request is submitted within the 7-day window, Hotmart processes the refund automatically to your original payment method. Depending on your card issuer, bank, or payment provider (such as credit/debit card or PayPal), the refunded amount typically appears on your statement within 5 to 10 business days in accordance with your financial institution's standard processing times.
Upon refund approval, digital access to the downloadable files through Hotmart is deactivated.
6. Customer Support Contact Information
For assistance with a refund or your order, please contact us directly at soporteoficialventas@gmail.com or visit our Contact Us page.